Readers might be interested in taking a look at the User Guide and other resources developed by the Planned Early Dispute Resolution Task Force of the ABA Section of Dispute Resolution, which was co-sponsored by the AAA, CPR, and JAMS.
The User Guide, largely reflecting the work of Task Force Chair John Lande of the University of Missouri School of Law, is designed to help businesses plan for and manage disputes at the earliest appropriate time. It includes a podcast describing how lawyers can help clients get good results – and make a good living. And it includes generic PowerPoint presentations for business and legal groups to explain the basic concepts of this project.
These tools were designed to be immediately helpful to practitioners. It would be interesting to hear whether, in fact, they prove to be.