Conflict Resolution|systems design

Ombudsman at the CFPB

Conflict Resolution|systems design

Ombudsman at the CFPB

Wendy Kamenshine, Ombudsman for the Consumer Financial Protection Bureau office, along with her colleague Sharon Asar, conducted an interesting presentation at the recent ABA Business Law Section Annual Meeting on the role of the Ombudsman office at the CFPB. The role of the office is to advocate for a fair process...

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Conflict Resolution|Courts|Europe|International|Mediation

Mediation in Turkey

Conflict Resolution|Courts|Europe|International|Mediation

Mediation in Turkey

A recent trip to Turkey included a delightful visit at the offices of leading Turkish law firm Hergüner Bilgen Özeke and several of its members, including H. Tolga Danisman.  Tolga and I met in the most recent convening of the UIA World Mediation Forum, in Amsterdam, and it was a...

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Conflict Resolution|Ethics|Mediation

Ethics: Disclosure Meets Confidentiality

Conflict Resolution|Ethics|Mediation

Ethics: Disclosure Meets Confidentiality

Unmarketed, unheralded, and therefore largely unknown are the Model Standards of Conduct for Mediators, promulgated in 2005 by the ABA Dispute Resolution Section, the AAA and ACR. Even less well-known, one suspects, are the opinions of the Committee on Mediator Ethical Guidance that issue periodically interpreting those Standards.  Two recent...

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Conflict Resolution|Europe

ODR from a European Perspective

Conflict Resolution|Europe

ODR from a European Perspective

In the final report from the June 2015 convening of the UIA World Mediation Forum, Elena Koltsaki of Thessalonia, Greece, led a panel addressing online dispute resolution (ODR) from an EU perspective.  She noted two principles at the outset:  First, a central goal of EU regulation is consumer protection and the...

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